• Paid
  • |
  • Part-time
  • |
  • We have 2 vacancies: 1 in High Wycombe and 1 in Aston Clinton
  • |
  • Posted 15 days ago

We are looking for 2 x shop assistants to join our Reuse team at our High Heavens / Aston Clinton sites. This is a great opportunity for someone with retail experience to actively support the achievement of all agreed sales, financial and operational targets with an aim to maximise profits.

Hours of work: 30 hours per week, 9am to 5pm, over 4 days

Location: 1 candidate at High Heavens / 1 candidate at Aston Clinton

Some of the key responsibilities are:

  • Personal compliance with the Reuse Operation Manual, the site controls, including
    • Health and safety legislation (The Health and Safety at Work etc. Act 1974);
    • Consumer law (Consumer Rights Act 2005);
    • Trading standards requirements (The General Product Safety Regulations 2005);
    • Lottery regulations (Gambling Act 2005);
    • FCC’s operational requirements;
    • Portable Appliance Testing (PAT);
    • South Bucks Hospice’s internal policies and procedures.
  • Adherence to pricing policy and stock control measures, ensuring the shop is well stocked at all times;
  • Create effective relationships with traders to the benefit of South Bucks Hospice;
  • Support the management of the feeder site process resulting in quality donation through the appropriate encouragement of the feeder sites;
  • Create a positive environment resulting in a working environment that is clean, Quick and successful resolution of all customer queries and complaints and escalate where necessary;
  • Greet customers in an effective and timely manner from first engagement through to processing the sale through the till. 100% compliance with cash handling processes;
  • Drive the van to facilitate the collection and delivery of donations if required to do so by the Reuse Shop Manager.

Essential requirements:

  • Retail experience, ideally in a charity environment preferred;
  • Driving license with no endorsements and for insurance purposes over the age of 25;
  • Demonstrate a consistent high standard of work and attention to detail;
  • Punctual and presentable;
  • Willing to learn;
  • Effective Communications with colleagues and Management team;
  • Calm temperament under pressured conditions;
  • Willingness to travel to other locations;
  • Customer Service focussed;
  • Approachable and accessible;
  • Basic computer skills.

Benefit: At South Bucks Hospice we promote a friendly and supportive working environment. You will be working as part of your local community, making a difference to the lives of those with life limiting illnesses, their families and carers.

To apply please email vacancy@sbhospice.org.uk with your CV and a covering letter telling us why you are suitable for the role and how you meet our requirements.